Our Clients

Badrutt’s Palace Hotel

A glamorous, luxury print magazine supported by digital content

Client: Badrutt’s Palace
Sector: Luxury | Travel | Experience

The brief

Dialogue has worked with Badrutt's Palace Hotel in St. Moritz since 2019. As one of the world's foremost luxury hotels, it is important that they communicate with their returning guests and attract new ones, promoting the hotel, its services and its environs. Its bilingual magazine Tower Revue required a full refresh, bringing its content, production quality, advertisers and design up to the high standards of the hotel itself.

Distributed at the hotel and mailed to regular clients, the print magazine helps connect guests to their favourite hotel, but a new digital strategy was required to attract new visitors and promote the hotel to a wider audience.

The challenge

Understanding the brand was key. Badrutt's Palace has an exciting history, and when combined with its values of exclusivity, heritage, glamour, fun and innovation, the content mix was broad. Guests at the hotel are ultra high net worth individuals with discerning taste and frequently returning guests, so the content offering had to provide a reassuring feel for returning guests whilst modernising the design and extending the reach.

The remit

  • Design
  • Editorial
  • Art Direction
  • Photography
  • Web
  • Advertising
Tower Revue Cover
Tower Revue Layout
Tower Revue Layout
Tower Revue Layout
Tower Revue website

The result

Tower Revue successfully showcases the summer and winter season at the Badrutt’s Palace Hotel, providing a high end, luxury look and feel, with varied lifestyle and hotel-based content to surprise and delight readers.
Badrutt’s Palace were so pleased, they have increased the investment they are putting into the magazine this year. They have also committed to a wider distribution strategy that includes the shops in Palace Gallerie.
The client was really pleased with the look and feel of the magazine, highlighting the fresh design and the new luxury feel of the layouts. The cover was a particular hit, and the client believed it ticked all the boxes for balancing the tradition and history of the hotel with a forward-looking approach: “you struck the balance between tradition and heritage and making it modern.”
The brands advertising in Tower Revue are high-end luxury brands and well-known names – a significant improvement on the magazine’s previous advertising. Advertisers were also able to maximise their impact with branded content opportunities.
The print magazine is supported by a microsite www.towerrevue.com, along with a carefully curated Instagram feed, where fresh and amplified content works hard to reach potential guests.
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Client’s thoughts

I have seen the new Tower Revue – I really like it! The cover looks stunning and it fits perfectly within our existing brochure world. We wanted to thank you and the team as well for the great teamwork – it is a pleasure working with you!”

Nina Kölbl
Badrutt’s Palace Hotel

Badrutt's Palace

“It has been an absolute privilege to work with Badrutt’s Palace Hotel. I was lucky enough to visit the Palace and go behind the scenes to understand what makes it such an enchanting and one-of-a-kind hotel”

Claire Hutchings, Senior Editor

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