Our services

Building brand communities

The ultimate in word of mouth, member and brand communities are fantastic assets and we can help leverage them to engage and excite your audience across all platforms. Discover more about our work and thinking below...

Member and brand communities

Audiences have moved on from just buying stuff from brands and that being the sum total of a relationship to expecting more meaningful ongoing interactions based on shared values.

That’s great news. Brand communities generate word-of-mouth custom and build loyalty, so helping with acquisition and retention at the same time. But how do you build them in the first place?

We can help with that. Our extensive experience of caring for brand communities has given us precious insights into the right tools for the job, the right approaches to take and the right times to take action – or when to hold your nerve and wisely say nothing.

Would you like to know more? Please feel free to contact us to discuss how brand communities can help you.

Specialist content 

It’s natural for brand communities to have their own fundamental assumptions, preferred terms and even friendly in-jokes. We’re comfortable with handling these subtle but powerful audience expectations and our range includes specialisms such as automotive, travel, luxury, sporting and equestrian copywriting – to name only a handful. We make a point of working with expert freelancers who know their fields inside out too.

Community insight

A community is a living thing rather than something that’s fixed in place forever, so keeping up with the movers and shakers is a useful way to make sure everyone’s moving with the times and playing an active role in the ongoing conversation. We use listening tools to help find out more about audiences and communities and explore their motivations, interests and behaviour in further detail.

Content creation for social channels

We use insight driven by data and best practice guidance that is constantly being reviewed to help give your posts what they need to catch the eye and encourage engagement. Whether video, images or copy, we can help turn a blank page into ideas, ideas into assets and assets into results that deliver a return on investment.

Online and print magazines

Whether print, digital or both, a well-presented magazine can be a major asset in a brand’s content marketing strategy and a fantastic way to boost visibility or strengthen engagement with target audiences. They can also offer interesting opportunities for direct revenue generation through advertising or through deeper brand partnerships as well.

Email marketing for communities

If you want to boost your sales, promote your brand or strengthen your connection with your target audience, we can help with that. B2B and B2C communications with your customers – or simply internal ones with your staff – are something we can support you with and we can advise you on the steps to take to get the responses you want.

Group of people creating LOVE sign with their hands at sunset

Download 'The Power of Brand Communities'

The report looks at why consumers value being part of a brand community and how marketers should be using this type of tool.  

Just a quick thing before you get your report

We hope you find it of value, we’d love to hear any feedback you may have. By clicking submit below, you consent to Dialogue to process your info and provide you with the content requested. Full details in our privacy policy.

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Proud to be a winner of industry awards, recognised as marketing experts in print and digital media.

Medium Content Marketing Agency of the Year 2023
Medium Content Marketing Agency of the Year 2022
ALF Sales & Marketing Award Winner 2023
Classic and Sports Car Club Awards
Content Marketing Award Silver
Content Marketing Award Gold
MemberWise Recognised Supplier 2024
Learn more about us