Customer retention strategies and the power of brand communities

Customer retention strategies and the power of brand communities

In 2017, we issued our very first white paper on the Power of Brand Communities which looked at ...
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Do brand communities offer more benefits than tribal marketing?

Do brand communities offer more benefits than tribal marketing?

In recent years, a lot of marketing strategy discussion has centred on tribal marketing and the...
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Types of loyalty marketing

Types of loyalty marketing

Loyalty marketing is a key aspect of any brand's work - understanding how to get loyalty or...
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What can companies learn from the Harley-Davidson brand community?

What can companies learn from the Harley-Davidson brand community?

Search for ‘brand community’ on Google and many results will cite the Harley-Davidson brand...
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How can brand communities play a role in developing customer loyalty?

How can brand communities play a role in developing customer loyalty?

Any business would be lying if they said they didn’t like to have a shiny new customer walk through...
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How to create a brand community: Set up and success

How to create a brand community: Set up and success

The changing face of a brand community The advent of social media has helped revolutionise the...
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